Frequently asked questions
Cultural personality, the five elements, pricing, and our no fortune-telling stance.
What are the five elements?▼
In Yiwen’s cultural personality framework, the five elements are Wood, Fire, Earth, Metal, and Water. They describe interacting tendencies — growth, expression, stability, refinement, and depth — not a prediction of your future. Explore each element on our element pages, then take a free profile to see your personal balance.
How does cultural personality work?▼
You share basic birth details to generate a five-element balance and a dominant-element identity (for example, Fire / The Catalyst). The result is a reflective map of strengths, growth edges, and relationship patterns. It is based on traditional Chinese cultural frameworks combined with structured analysis — designed for personal growth, not destiny claims.
Is this fortune-telling?▼
No. Yiwen AI does not tell fortunes, predict the future, or determine fate. Insights are for self-reflection and personal growth only. See our Disclaimer for the full statement.
What is free vs what do I pay for?▼
The cultural personality profile is free to try. Deep Element Report ($24 one-time) unlocks a 12-section deep-dive and growth roadmap. You can also buy digital products (Element Deck, Compatibility Snapshot, Growth Companion) or subscribe to Growth for ongoing features. See Pricing for current plans.
What is the Deep Element Report?▼
A one-time personalized report with twelve sections covering identity, strengths, relationships, work style, life phases, and a 30-day growth roadmap. It builds on your free profile when you want the complete map.
How accurate is the profile?▼
Treat results as a structured mirror for reflection, not scientific measurement or professional diagnosis. Many people find the language useful for noticing patterns; you decide what fits. Nothing replaces qualified medical, psychological, or other professional advice.
How is my birth information used?▼
Birth details are used to compute your cultural personality profile. We treat this as sensitive data and do not sell it. You can export or delete your account from Settings. See Privacy Policy for details.
Which languages are supported?▼
The product UI supports English and Traditional Chinese. Some deep-report content is localized for Traditional Chinese. Switch language with the EN / 繁中 control in the header.
Do you offer relationship or compatibility insights?▼
Yes. Relationship Insights and Compatibility tools explore patterns between profiles. Some features require Growth subscription or a one-time product. They remain growth-framed reflections — not matchmaking destiny.
Where can I learn about each element?▼
Visit the Wood, Fire, Earth, Metal, and Water element pages for traits, relationship patterns, and growth paths. Each page links back to the free cultural profile.
Do I need an account to start?▼
You can explore the free profile without buying. Purchases and saved entitlements require signing in so we can bind access to your account. Password reset is available from the login page.
How do I contact support?▼
Use Help & Support for chat and contact form, or email support@yiwen-ai.com. We aim to reply within 1–2 business days.